Professional Carpet Cleaning Wand Support

VPRO tools are precision CNC-machined for long-term professional use. They are designed to be serviced, rebuilt, and supported — not replaced.

1-Year Complimentary Support

All VPRO wands, stair tools, inline filters, and Gemini™ Dual Wand include:

• 1 Year complimentary maintenance support
• Coverage for workmanship defects
• Repair guidance and inspection support

Swivel wands include one additional complimentary maintenance service within the first two years.

Routine Maintenance (Swivel Models)

For optimal performance:

• Grease swivel assembly every 6 months
• Use standard automotive or green grease
• Inspect during routine van maintenance

All swivel wands include a grease fitting for easy servicing.

What Warranty Covers

Warranty applies to:

• Defects in materials
• Workmanship issues
• Performance-related mechanical faults

Damage from misuse, impact, improper installation, or modification is not covered.

Warranty vs. Change of Mind

VPRO tools are professional equipment built to specification (tube size, jet configuration, color, etc.).
Warranty covers defects — not preference changes.
Returns based on:

• Color selection
• Width selection
• Jet configuration
• Technician preference
• Workflow decisions

are not considered warranty issues.
Used tools cannot be returned for resale.
If unsure which configuration fits your machine, contact us before ordering. We’re happy to guide you.